Reservations are strongly encouraged, particularly during inclement weather conditions. Capacity is limited and can fill up quickly.

Drop in fees can be used for one play session. If you would like to have access to play all day consider, signing up for one of our membership options.

Grip socks are required for all children in the play area. Pairs are available for purchase. Adults in the play area must be wearing socks as well. No shoes or bare feet allowed. Infants/Crawlers remaining in the 18mo and under area are an exception.

Yes, outside food and drinks are allowed with the exception of alcohol. No food or drinks are allowed in the play area. We offer a variety of drink and snacks for purchase as well! “Group” food such as cakes and cupcakes are not allowed unless you have reserved a party.

We encourage you to breastfeed your child wherever and however you feel comfortable. We do have a Baby Longe if you prefer some privacy.

Our Baby Lounge is equipped with diaper changing station and nursing chairs. Diapers and wipes are provided free of charge. Diaper changing is only allowed at diaper changing stations.

Our space is structured so you have full visibility of your child at all times (and they can see you). We encourage parents to play with their child as much as they like, and have full access to the play area so long as you are wearing socks.

If your child is playing, we ask you pay for them to do so. Children under 1 are free with a paid sibling - otherwise we begin charging at 10 months. Our play area is geared towards babies, toddlers, and preschool aged children, which is why we charge for these age groups specifically.

Of course! We welcome children that are outside our play area age group free of charge. While not permitted to use any of our play equipment themselves (No exceptions), they can help a younger sibling play. If they use or abuse the play equipment however, we will ask then to exit the play area and instead sit with the adults.

If you have a reservation, you are welcome to come in any time. Play sessions are 90 mins in length. Your reservation will secure a spot for you.

Drop-ins can happen anytime as well but are not guaranteed a spot. There is no discount for unused hours.

All children party guests are required to wear grip socks and must sign a waiver before playing. No food or drink is allowed in the play areas. If food is found, an additional $150 fee will be charged to party. Once party has moved to the front room for cake, the play area is closed for cleaning.

Additional party fees may be incurred, such as an increased guest list or cleaning fee. Your party coordinator will walk you through this.

Yes, a $150 nonrefundable deposit is required to reserve a party. The $150 will go towards your total balance due.

Rescheduling is available up to two weeks before your event with no additional fee. The new date will be dependent on our current availability. A new date will need to be chosen within 6 months of your original booking.

Cancellations are accepted up to two weeks before your event with only the loss of your deposit. Cancellations within two weeks of the event will need to be rescheduled as they are nonrefundable.

The remaining balance for your party is due the Monday before your event.

Yes! You can bring food and drinks. No flames are allowed except the birthday candle so please leave heated chaffing dishes at home.

30 min set up, 1 hour 30 mins of play time, 30 mins for food/cupcakes. There is no reentry into the play area once you move into the party room, as we need time to clean for the next event.

Sure! If you are doing the Basic/DIY you can drop your items off the day before in a well labeled box. Set up for a DIY party will happen during the 30 minutes window prior to the party. Alternatively, our staff can set up your decorations for a $100 fee.

Yes, you are able to bring your own balloon garland. It must be ready to hang. Our staff will not be available to blow up the balloons for the garland before the event.

No decorations will be allowed to be hung on the walls. We allow backdrops and garlands that can be attached to our pre-mounted wall grids. Freestanding decorations are also acceptable. Confetti and glitter are not allowed.

If bringing a full cake, please be prepared with your own cake cutting utensils. Cake cutting service is not something we offer. Cupcakes are a great alternative!